Customer Portal
Your Sauce Project, Organized From Start to Finish
The US Sauce Customer Portal gives active customers a secure place to communicate, upload files, track progress, approve details, and manage repeat production.
For active and returning US Sauce manufacturing customers.
Project Management for Manufacturing Customers
One Place for Every Detail of Your Sauce Project
Hot sauce manufacturing involves a lot of details: flavor direction, bottle size, label artwork, production quantity, formula ownership, packaging, approvals, timelines, and reorders. The US Sauce Customer Portal keeps those details organized.
Customers can manage private label projects, co-packing communication, quote requests, file uploads, approvals, and production updates from one central dashboard.
What's Included
Everything Active Customers Need to Manage a Production Project
The US Sauce Customer Portal includes the following capabilities for active private label, co-packing, bottling, and bulk production customers.
Secure Customer Login
Email and password access with company account profiles and multiple team members per account.
Project-Specific Message Threads
Keep conversations connected to the right quote, formula, label, or production run.
Quote Request Tracking
View submitted quotes, status updates, and approve or request revisions from your dashboard.
Private Label Project Dashboard
Track your private label project from brand concept to finished bottle with required steps and milestones.
Co-Packing Communication
Manage confidential co-packing communication, formula documents, and production coordination in one place.
File Uploads
Upload label artwork, logos, brand guidelines, recipe documents, packaging specs, and compliance files.
Approval Requests
Review and approve formula direction, label artwork, sample results, and production details before manufacturing begins.
Production Status Updates
Track your project through quote approval, production scheduling, bottling, packing, and completion.
Reorder Requests
Request another production run from a completed project without rebuilding project details from scratch.
Customer Project Archive
Access the full history of past projects, approvals, files, and production notes for reference and reordering.
Company Account Management
Manage team members, company profile, and project access within your account.
Email Notifications
Receive updates when US Sauce responds, approvals are needed, or project status changes.
Project Dashboard
See Every Project at a Glance
Each project card in the dashboard shows the project name, service type, current status, assigned US Sauce contact, last update, next required action, and estimated timeline so customers always know where a project stands without sending an email.
Project statuses tracked in real time: Quote Requested · Consultation Scheduled · Formula Review · Flavor Development · Sample Pending · Label Artwork Needed · Label Approval Required · Production Scheduled · In Production · Bottling · Packing · Ready for Shipment · Completed · Reorder Available
Active and past projects are both accessible. Customers can view completed projects, request reorders, and access the full project archive from the same dashboard.
Service Workflow Trackers
A Clearly Managed Path for Every Project Type
Private label and co-packing projects follow different workflows. The portal displays the appropriate process for your service type, so you always know what stage you're in and what comes next.
Private Label
Private Label Projects, Clearly Managed From Start to Finish
01Project Intake
Define scope, brand direction, and service needs.
02Brand & Label Direction
Align bottle style, label approach, and brand presentation.
03Flavor Selection
Choose from proven formulations or define a custom flavor direction.
04Bottle & Packaging Planning
Confirm bottle size, format, and packaging specifications.
05Quote Approval
Review and approve the project quote to initiate production planning.
06Sample / Formula Confirmation
Review sauce samples or formula details for approval.
07Label Approval
Approve final label artwork before production begins.
08Production Scheduling
Project is added to the manufacturing schedule.
09Bottling & Packing
Sauce is filled, capped, labeled, and packed for delivery.
10Completion / Reorder
Project is complete. Reorder from the dashboard when ready.
Co-Packing
Confidential Co-Packing Communication in One Secure Place
01NDA / Confidentiality Review
Establish confidentiality terms and formula ownership.
02Formula Submission
Upload proprietary recipe and ingredient details securely.
03Production Feasibility Review
US Sauce reviews the formula for production compatibility.
04Ingredient & Process Review
Confirm sourcing, process requirements, and equipment fit.
05Quote Approval
Review and approve the co-packing quote to proceed.
06Packaging Planning
Confirm bottle, label, and packaging specifications.
07Production Scheduling
Project is added to the manufacturing schedule.
08Bottling
Formula is manufactured and filled per the approved production order.
09Packing
Finished bottles are packed for pickup, delivery, or shipment.
10Repeat Production
Request future runs from the dashboard with existing project details.
Security & Confidentiality
Built for Confidential Sauce Projects
Private label and co-packing projects often involve brand assets, product concepts, formulas, label files, and production details. The customer portal gives each customer a secure space to manage communication and documents connected to their project.
For co-packing customers, the portal supports confidential communication around proprietary recipes and production requirements.
- Secure customer accounts
- Project-specific access
- Organized document storage
- Confidential communication
- Controlled file sharing
- Approval history
- Formula and label discussion kept within the project
Thank you! A US Sauce team member will confirm your account and connect you to your active project shortly.
Request Portal Access
Access Your Sauce Project
Active US Sauce customers and new applicants can request portal access below. Fill in your details and a US Sauce team member will confirm your account and connect you to your active project.
Already have an account? Use the Login button above to access your project dashboard.
